Refund policy

Returns
All sales are final. No refunds or exchanges. If you were sent the wrong item or if the product is defective contact us via email.

Late or missing refunds (if applicable for cancelled orders)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at thenaptowncollective@gmail.com.