Terms of service
1. General Information
Naptown Collective operates the Site to provide you with access to our products and services. We reserve the right to update or change these Terms at any time. If changes are made, we will notify you by updating the date at the top of this document. Continued use of the Site constitutes your acceptance of the modified Terms.
2. Account Information
By creating an account on our Site, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
Eligibility: You must be at least 18 years old to make purchases on our Site. By creating an account, you represent that you meet this requirement.
3. Product Information and Availability
We strive to display accurate product information, including descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.
Product Availability: Products displayed on the Site are subject to availability. We reserve the right to limit quantities or discontinue items without notice.
4. Pricing and Payment
Prices: All prices are listed in USD and do not include taxes or shipping charges, which are calculated at checkout. We reserve the right to change prices at any time.
Payment Methods: We accept major credit cards, PayPal, and other payment options available at checkout. By providing payment information, you authorize us to charge the specified amount to your chosen payment method.
Sales Tax: Sales tax is applied to orders in accordance with state and local laws. The final tax amount is displayed at checkout.
5. Order Processing and Shipping
Processing Time: Orders are processed within 2-3 business days. During peak times or product releases, processing may take longer. You will receive a confirmation email with tracking information once your order ships.
Shipping Policy: Our shipping policy, including rates and estimated delivery times, is available [link to Shipping Policy].
International Shipping: International orders may be subject to customs fees, import duties, and taxes, which are the buyer's responsibility. Check with your local customs office for information on additional costs.
6. Return and Refund Policy
Return Policy: We accept returns within 30 days of delivery. Items must be unused and in their original condition. Please see our full Return Policy [link to Return Policy] for more details.
Refunds: Refunds are processed once the returned item is received and inspected. Shipping fees are non-refundable.
7. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Naptown Collective or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of any content is prohibited.
8. User-Generated Content
If you post or submit any content to our Site (e.g., reviews, comments, photos), you grant Naptown Collective a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, publish, translate, and distribute your content in any media. You agree that any content you post is accurate, lawful, and does not infringe on any third-party rights.
9. Prohibited Conduct
You agree not to use the Site for any unlawful purpose, including but not limited to:
- Violating any local, state, national, or international law or regulation.
- Posting or transmitting harmful, abusive, or obscene content.
- Impersonating others or providing false information.
- Using automated scripts to collect information or interact with the Site.
- Attempting to interfere with the Site’s security or functionality.
10. Disclaimer of Warranties
The Site and all products and services provided through it are offered "as is" and "as available." Naptown Collective disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, or secure.
11. Limitation of Liability
To the fullest extent permitted by law, Naptown Collective shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the Site or products purchased through it. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if Naptown Collective has been advised of the possibility of such damages.
Our total liability for any claim arising from your use of the Site or purchase of products shall be limited to the amount paid by you for the product(s) in question.
12. Indemnification
You agree to indemnify and hold Naptown Collective and its affiliates, officers, agents, and employees harmless from any claim, demand, or damage, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved through binding arbitration in Brooklyn, New York, except where prohibited by law.
Arbitration Agreement: By using the Site, you agree to resolve any disputes through individual arbitration, waiving your right to a jury trial or to participate in a class action.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
15. Termination
We reserve the right to terminate your access to the Site for any reason, including violation of these Terms, without notice.
16. Entire Agreement
These Terms constitute the entire agreement between you and Naptown Collective regarding your use of the Site and supersede any prior agreements or understandings, whether written or oral.
17. Contact Us
For questions or concerns about these Terms, please contact us at:
Naptown Collective
Email: thenaptowncollective@gmail.com