Shipping Policy:

Shipping Policy

Processing Time:
Orders are processed within 2-3 business days. We aim to get your gear to you fast, but please allow extra time during high-demand periods or product releases.

Shipping Rates & Delivery Times:
We offer a flat rate for domestic shipping and calculated rates for international orders at checkout. Estimated delivery times are as follows:

• Domestic (U.S.): 3-7 business days via USPS
• International: 7-21 business days, depending on location and customs

Tracking Your Order:
You’ll receive a tracking number via email as soon as your order ships. Track your shipment directly through the carrier for real-time updates.

Lost or Delayed Shipments:
Once your order leaves our hands, we’re limited in what we can control, but we’re here to help. For lost or delayed shipments, please contact us at thenaptowncollective@gmail.com (.) Note that we are not responsible for delays due to customs or carrier issues.

Returns & Exchanges:
Shipping fees are non-refundable. Return shipping for exchanges or returns is the buyer's responsibility. Please review our Return Policy for full details.